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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Brams

August 9, 2024

5  out of  5
rating by Jennifer Brams
"I have been with State Farm since 1994. My agent passed away about 4yrs ago and I have honestly been going with "what's on sale" BIG mistake! I never had to worry while Bill Hardison was alive. (Former agent) My family even came to call this man Uncle over time. Bill was a huge part of our family growing up. I never understood the importance of a GOOD insurance agent until adulthood. Thank goodness I've met Teddi. This lovely lady has me feeling like family again. Did I mention she's smart! Saving me money left and right. She's a Mother and wife just like me with a thousand things to do, yet she seems to be my personal assistant!! Sleeping much better now with this lady in my corner!! Teddi you Rock!!! Keep up the good work. I've found my good neighbor again!!!"
We responded:
" Thank you so much, Jennifer, for this incredible, heartfelt review! I'm thrilled to hear that Teddi has been able to provide you with the level of care and attention that your former agent did. It means so much to us that she's helped you feel like part of the State Farm family again. I'll make sure Teddi sees your kind words—she’ll be delighted to know how much you appreciate her support. Thank you for sticking with us through the years and for your continued loyalty to State Farm. We're grateful to be your Good Neighbors! -Gretchen "
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jim McSorley

August 1, 2024

5  out of  5
rating by jim McSorley
"Lindsey was very helpful and patient with me"
We responded:
"We appreciate your feedback, Jim! I'm so glad to hear about your positive experience with Lindsey! Our team is here for you and happy to help. You're welcome to contact us if you need anything else. "
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Richard White

June 25, 2024

5  out of  5
rating by Richard White
"Awesome spot and Teddi is the absolute best! Super helpful young lady!"
We responded:
"Thank you, Richard, for the review! I am happy to hear that you had a great experience with our office and team! "
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Heather Hull

June 11, 2024

5  out of  5
rating by Heather Hull
"Gretchen’s office is amazing. They are always very polite and always do their best to help any needs that I have. Highly recommend them. Thanks girls!!"
We responded:
"Thank you so much, Heather, for this kind review. We are thankful to have you a part of our office. Look forward to working with you again! "
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Kim Dion

June 10, 2024

5  out of  5
rating by Kim Dion
"Melissa helped me when I got a new phone and I couldn't get into my drive safe app. My login and password were not working. She spent so much time with me as we were trying to figure it all out. She was so kind and patient with me and the whole process. She is my hero!!!!! She deserves a 10!!!!"
We responded:
"Thank you for that review, Kim! We are so happy to hear you had a wonderful experience with our team...and got your app working! "
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Eric Danielson

April 30, 2024

5  out of  5
rating by Eric Danielson
"I was assisted by Lindsey on what coverage would work best for my home and vehicle. She was able to answer all of the many question I had for her."
We responded:
"Thanks for the review, Eric! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by!"
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Kerezsi

April 30, 2024

5  out of  5
rating by Kerezsi
"Quick and speedy service. Was out of there within 10 to 20 minutes Got us the best rate possible. 10/10 would recommend Randi!"
We responded:
"Thanks for leaving a 5-star review! I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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rachel

April 30, 2024

5  out of  5
rating by rachel
"Amazing service"
We responded:
"Thank you, Rachel, for your review! We look forward to assisting you with more service needs in the future. "
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Yuliana Licea

April 29, 2024

5  out of  5
rating by Yuliana Licea
"Alani and Denise have been very helpful in making this transition very easygoing from my previous insurance to now being with State Farm. Both assisted me in answering my questions and giving me all the information I needed! Highly recommend, thank you so much!"
We responded:
"Thank you, Yuliana. It was our pleasure! Happy you found us. So thankful for your business and happy to help in any way we can."
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Lety Soriano

April 26, 2024

5  out of  5
rating by Lety Soriano
"Our local State Farm agents are fantastic. I’ve had the pleasure of working with Denise and she’s been incredibly helpful and informative. Nothing beats speaking to an actual person."
We responded:
"Thank you, Lety, for that great review! We will be sure to pass on to Denise. Thank you for letting us serve you!"
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Bobby Puyol

April 25, 2024

5  out of  5
rating by Bobby Puyol
"Aubrey offered incredible service for me to update my life insurance from term to whole! Very thankful for how quick and easy the process was!"
We responded:
"Thanks for the kind words, Bobby. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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Rosemary Griggs Bishop

April 15, 2024

5  out of  5
rating by Rosemary Griggs Bishop
"I have been with Statefarm for almost 5 years now, they save me money, treat me like family, and have answer's and solutions to any questions I have. Thank you for serving me and my family the way you have!"
We responded:
"Thank you, Rosemary, for the 5-star review! We appreciate it greatly and look forward to serving you again! "
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Mike Cerone

April 11, 2024

5  out of  5
rating by Mike Cerone
"I had called 2 #800 numbers and unfortunately got nowhere. I then called Gretchen Robertson at her office and handled this like a true professional! She was nothing but professional and accommodating, and I appreciate her executing my transaction so quickly. Many thanks Gretchen! 😊 👍"
We responded:
"Thank you, Mike. It was my pleasure! Happy you found us. So thankful for your business and happy to help in any way I can."
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Christy Shatzer

April 4, 2024

5  out of  5
rating by Christy Shatzer
"Our local State Farm agents are very nice and always willing to put in the work to see the task at hand is completed! Thank you to the whole team for you hospitality and dedication!"
We responded:
"Christy, what a thoughtful and sweet review. It is our pleasure to assist you. Thank you for giving us the opportunity. We appreciate you, thank you! "
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Where's Dave

March 27, 2024

5  out of  5
rating by Where's Dave
"I worked with Teddi Croslyn at this agency and she was wonderful! She walked me through many different options and educated me on what would be best for me. Very knowledgeable and prompt. I would highly recommend this agency for all your insurance needs!"
We responded:
"Thank you, Dave, for this thoughtful review. We are thankful for the opportunity to serve you! Look forward to seeing you in our office again! "
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Mary Burris

March 21, 2024

5  out of  5
rating by Mary Burris
"Melissa Ferrell is the Bomb Diggity!!!"
We responded:
"Thank you, Mary, for the 5-star review! We will be sure to pass on to Melissa. Thank you for letting us serve you! "
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Erica Umphette

March 19, 2024

5  out of  5
rating by Erica Umphette
"Randi was fantastic. Super easy to work with and very knowledgeable."
We responded:
"Thank you, Erica, for that great review! We will be sure to pass on to Randi. Thank you for letting us serve you! "
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James Kersey

March 8, 2024

5  out of  5
rating by James Kersey
"Simply the very best service!!! Thank you all so much."
We responded:
"Thank you, James, for the 5-star review! We are happy you had a wonderful experience with our office. Hope to see you again soon. "
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Melanie Anderson

March 7, 2024

5  out of  5
rating by Melanie Anderson
"I was a client of State Farm for several years but circumstances required my leaving. I have stayed in touch in the past couple of years, checking rates and this year everything came together. Working with the local office has been a pleasure, my agent Lindsey, is personable, professional and very thorough. She has made the transition easy and has updated me through the process. I will be happy to recommend State Farm."
We responded:
"Thank you Melanie for this wonderful review. We are delighted to have you back as a customer!! "
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Deborah Longenecker

March 5, 2024

5  out of  5
rating by Deborah Longenecker
"Teddi Croslyn of Gretchen Robertson State Farm Insurance has been absolutely incredible assisting to obtain new home insurance and car insurance as well as transferring a life insurance policy on my move to Okeechobee. She has been diligent, efficient and most helpful and she saved me $$$ too! Thank you to Teddi!"
We responded:
"Hi Deborah, thank you so much for that thoughtful review! We are so glad you had a wonderful experience in our office. Looking forward to seeing you again soon. "
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Alicia Lachance

February 1, 2024

5  out of  5
rating by Alicia Lachance
"I was treated so good by Lindsy that if I know anyone wanting or needing Insurance I will highly recommend her . She explained everything and took the time to make me feel appreciated . In today’s world, that’s amazing ! Thank you Lindsy !!"
We responded:
"Hi Alicia, we are so happy to hear you had a wonderful experience with our office. We are grateful for you and appreciate the 5 star review! We look forward to seeing you again. "
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France / États-Unis Liberté pour les opprimés.

December 6, 2023

5  out of  5
rating by France / États-Unis Liberté pour les opprimés.
"Very professional and very nice ."
We responded:
"We appreciate this thoughtful review and are thankful you had a pleasant insurance experience! "
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John Paul Payne

November 17, 2023

5  out of  5
rating by John Paul Payne
"The staff are very kind and always willing to help."
We responded:
"Hi John Paul! Thank you for taking the time to write us a review. We appreciate the 5 stars and are thankful you are our customer!"
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Katiee Bugg

October 12, 2023

5  out of  5
rating by Katiee Bugg
"Amazing customer service and the best rates!"
We responded:
"Thank you for your review, Katie! We enjoyed assisting you with your insurance needs today. We look forward to seeing you at our office again!"
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Justin Alderman

September 26, 2023

5  out of  5
rating by Justin Alderman
"Melissa made us feel like we were here number one priority, we highly recommend her!"
We responded:
"Thanks for the kind words and review, Justin. I am glad we were able to make assisting you with your insurance needs such a positive experience! "